How can we help?

Sign up, pick a workspace slug (this becomes your URL), invite your team, and complete the 10-step setup wizard. The wizard is optional — you can leave and resume any time.

From the dashboard, open Publications → New publication → New issue → New article. Write or paste your content, click Publish. The article is immediately live at your reader URL.

Workspace → Branding → Domains. Add your domain, add the DNS records shown, click Verify. Verification typically takes 5–30 minutes for DNS propagation.

Workspace → Team → Invite. Choose role (Owner, Admin, Editor, Writer, Viewer). Invitees receive an email to accept.

Owners manage billing and destroy actions. Admins configure the workspace. Editors approve and publish. Writers draft articles. Viewers read analytics only.

Publication → Imports → Upload PDF. The AI splitter extracts articles, headlines, bylines and images. Review the split, edit as needed, then approve to publish.

Direct upload — headings become article boundaries, images are uploaded to your media library. Bulk-import a whole issue in one file.

Export your InDesign document as IDML and upload. Text frames become article body, image frames become media assets, styles map to typography tokens.

Inside the editor, select any text and open AI. Rewrite, shorten, expand, translate, or generate SEO metadata. All outputs are stored under editorial review — nothing publishes without your approval.

Every article exposes a Listen mode in the Adaptive Reader. Voices are generated on demand and cached. Configure default voice per workspace under Branding → Reader.

Workspace → AI review. Approve, reject or edit AI-generated summaries, translations and metadata before they go live.

Workspace → Monetize → Plans. Create tiers, pricing, currencies and billing intervals. Stripe (global) and Razorpay (India) are supported out of the box.

Workspace → Monetize → Paywall. Choose metered (N free articles per month) or hard paywall (premium articles locked). Preview the reader-side experience before publishing.

Workspace → Advertisers → New campaign. Choose an ad type (banner, interactive, WhatsApp lead), set targeting, budget and schedule. Analytics update in near real time.

Workspace → Analytics → Readers. Sessions, returning readers, geography, referrer, reading time distribution.

Workspace → Analytics → Content. Article-level engagement, scroll depth, completion rate, share rate, and AI-generated insights.

Workspace → Revenue. MRR, ARR, LTV, churn, and ad revenue. Executive summary with month-over-month deltas.

Any reader can request export or deletion from their Account. Workspace admins can also action requests from Workspace → Compliance.

Enterprise plan. Contact your success manager with your IdP metadata; SSO is configured within one business day.

Workspace → Audit. Immutable trail of every privileged action. Filter by actor, action, entity, date range. Export to CSV.

Ask the reader to check their spam folder for the magic link. Magic links expire after 15 minutes — request a fresh one from the auth page.

Common causes: file over 100MB, scanned PDF without OCR, or unsupported InDesign version (below CS6). Retry with a smaller file or contact support with the import ID.

Email support@smartpress.example or use the /contact form. Enterprise customers have a private Slack Connect channel.